Privacy policy

Effective date: 26/08/25

Coached by Jolie (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you access or use our app, website, or services (collectively, the “Services”). By using the Services, you agree to the terms outlined in this Privacy Policy.

If you do not agree with this policy, please discontinue use of our Services immediately.

1. Information We Collect

We collect personal information that you voluntarily provide to us, as well as data collected automatically when you use our Services. This includes:

a. Information You Provide

Account Information: Name, email address, phone number, and payment details when you create an account or subscribe.
Fitness Data: Information you provide about your fitness goals, preferences, or progress (e.g., weight, activity levels, or workout history).
Communication Data: Messages or inquiries sent to us via email, chat, or app features.

b. Information Collected Automatically

Device Data: IP address, device type, operating system, and browser type.
Usage Data: Pages viewed, time spent on the app, and interactions with features.
Cookies: Small files stored on your device to enhance your experience and track preferences.

2. How We Use Your Information

We use your personal information to:

Provide and personalize the Services, including tailored fitness programs and recommendations.
Process payments and manage subscriptions.
Communicate with you about updates, promotions, or customer support.
Improve our app and user experience through analytics.
Comply with legal obligations and enforce our Terms of Service.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

Service Providers: Third-party vendors who assist with payment processing, app functionality, analytics, or email marketing.
Legal Authorities: When required by law or to protect our rights, users, or property.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences and login details.
Analyze app performance and user behavior.
Deliver targeted ads or promotions.

You can manage or disable cookies through your browser settings, but this may affect your experience with the app.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. This includes encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access and Correction: Request access to or correction of your personal information.
Data Deletion: Request that we delete your personal data, subject to legal or contractual obligations.
Opt-Out: Unsubscribe from marketing emails or adjust cookie preferences.

To exercise these rights, contact us at [Insert Contact Email].

7. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. Please review their policies before providing any personal information.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a minor, we will delete it promptly.

9. International Users

If you are accessing our Services from outside [Your Country], please note that your data may be transferred to and processed in [Your Country], which may have different data protection laws than your jurisdiction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any material changes will be communicated via email or app notifications. Your continued use of the Services after updates constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact us at:
[Your Email Address]
[Your Business Address]